So I got a wonderful surprise a little after lunch today. Wells Fargo's Fraud Prevention Center, or whatever they're called, left a voice mail for me to call them as soon as possible. Great. Just what I need. I normally watch my accounts like a hawk since I use my check card everywhere. I really probably shouldn't, but it's a habit that will take a bit of effort on my part to actually overcome..
OK, well I call them back and the kind lady on the phone starts asking her questions. After a few minutes of going over my payments and finding nothing out of the ordinary, I get put on hold for a few minutes. When she comes back she says something along the lines of: "one of the previous vendors in your payment history has had a security breach and your number was reported as one of those that was stolen, and your purchase at [some web vendor I actually bought from] triggered our investigation". Just. fucking. awesome.
So naturally I would love to find out who's to ultimately blame, and thus never buy from them again (that whole capitalistic voting with my wallet thing), but all she would say was that the number was reported stolen by Visa, and has now been deactivated. Oh and the new card will be out in 7-10 business days. Good thing I didn't try to use it for my lunch today..
I guess on the positive side, I'm actually kind of impressed with Wells Fargo and how they've handled the entire situation, even though they won't tell me the offending vendor (if they even know it) It is nice to know that had it actually been used fraudulently they would have been on top of the ball.
